Refund policy
Returns & Refunds
We want you to love your Navuren order. If something isn't right, here's how we can help.
Eligibility
You have 30 days from the delivery date to request a return or exchange. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
How to Start a Return
Email us at revenu.contact@gmail.com with your order number and reason for return. We'll respond within 1-2 business days with instructions.
Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, contact us within 7 days of delivery with a photo of the item. We'll send a replacement or full refund at no cost to you.
Non-Returnable Items
Final sale items and items marked as non-returnable at checkout are not eligible for return.
Questions? Reach us anytime at revenu.contact@gmail.com